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KZNPO LEARNING - BECOMING A FULFILLED LEADER

Welcome to KZNPO (KAI-ZEN-PO), a coaching, mentoring and training company. This agreement outlines the contract terms between KZPO KAIZENPO LDA (known as KZNPO, Coaching, mentoring and Training Service Provider) and $FIRSTNAME$ $LASTNAME$ the Client. As our Client, we invite you to send us any questions before signing the contract.

Our services are not to be construed as a replacement for psychotherapy, legal counsel, or medical advice. You are responsible for creating your own decisions and results. You agree not to hold me, or any company I am affiliated with, liable for any outcomes resulting directly or indirectly from our services process.

To achieve these results, I invite you to read the terms of our coaching, mentoring, and training Agreement. It is the foundation of our collaboration.

TRAINING TITLE:

Becoming a fulfilled leader!
How to Evolve from an employee role that contributes to an accountable role that engages and optimizes performance.

COURSE DESCRIPTION:

Congrats on your promotion to your first management role! 🎉 Feeling overwhelmed? Don't worry. Our "Becoming a Leader" training program has your back! 🤝

Join us to:

1. Gain essential leadership skills 
2. Improve your intra-personal & interpersonal abilities 
3. Manage operational priorities effectively 
4. Boost your team's performance 

WHAT YOU WILL LEARN: 

What you'll learn:

• How to choose the right communication & action strategies 
• Understand your new environment & team 
• Be an attentive, confident, & efficient leader 
• Build a solid foundation for career growth 
• Maintain a healthy work-life balance 

Sign up now & succeed in your 1st leadership role! 💼👩‍💼

WHO SHOULD ATTEND

As your coach, mentor, and trainer, you can expect me to:

• Be a partner in bringing out the best, the deepest, and the truest in you
• Provide safety, encouragement and support; an environment in which you can relax and explore
• Respect the confidentiality of the agreements we make
• Expand your view of what is possible and promote the discovery of new insights
• Give you input and straight feedback and operate as a sounding board
• Listen carefully to what you say and ask questions that increase awareness
• Be an ongoing resource for you in accomplishing your intentions

I expect that you, as my client will:

• Cultivate a core honesty with yourself
• Commit yourself to plans that are significant to you
• Be open to my feedback, and keep me honestly informed as to what is and is not working for you
• Take ownership of your progress and your accomplishments
• Take financial responsibility for your coaching time. You may receive your coaching via email if you cannot give two days of notice for a missed appointment.

My philosophy is that you have the capacity and inner resources to approach your current life/career situation to transform your ability to have more of what you want with considerably less effort. 

ANALYSIS OF YOUR REQUEST:

This analysis is confidential and only concerns $FIRSTNAME$ $LASTNAME$. It relies on the points discovered during our discovery session. It will be adjusted according to the client's needs during the coaching program and upon mutual agreement between $FIRSTNAME$ $LASTNAME$ and Marie-France Domarin. 

Generalities:

This online training program aims to help you acquire and develop your leadership and management skills while considering your entire environment, including personal, relational, and career growth. Ms Domarin, a certified professional coach and leadership trainer, will accompany you within that work frame.

Career Development Context

You want to start planning your next career step, a project that leads you to wonder how to find happiness in a career aligned with your purpose and passion. You want to launch on a solid foundation. Your experience and professional background have enabled you to develop robust skills and knowledge; you would like to capitalise on. 

Today, you seek to be trained during that stage, as you want to make the most relevant decision while pondering your project's components.

PROGRAM METHOD

• Facilitate the programme modules
• Practice and implement your learning with your peers and team members.
• Discover and evaluate the different paths that you have chosen to explore.

THE OPTIMAL COACHING/TRAINING EXPERIENCE

Ms DOMARIN will personalise each coaching and training session to study concrete situations and challenges that $FIRSTNAME$ $LASTNAME$ will introduce. The search for solutions will cover four potential levels of problems.

• Individual (personal obstacles to overcome)
• Relational (towards herself and others)
• Professional  (as part of her competencies, orientation and positioning)
• Project management (development of an action to bring about change)

Other issues could also be explored.

STRUCTURE OF THE COACHING AND TRAINING SESSION

Depending on the sessions, we will start with questions about your work, successful experiences, and challenges. Then we will continue with the module of the day.

For each session, please be sure to:

• Prepare your work and any additional information that will have been communicated to you.
• Have a dedicated notebook and pen ready.

I will accompany you on what you have learned, understood, and acquired so that you can realise and evaluate your progress and the changes that have taken place in you.

PRIVATE CLIENT ACCESS

Everything we use in this coaching experience (tools, forms, schedules, documents, resources, etc.) will be conveniently housed on a secured and confidential “Private Client Portal”. Upon enrolling for the coaching experience, you will be given a unique username and password.  At your convenience, you may access this “Private Client Portal” area to access, review and update the tools, documents, and resources that we’ll be using through our coaching.  I will provide access information and further instructions once we begin coaching.

Through this "Private Client Portal," I will provide a specific tool to support you in preparing for your coaching sessions so you can leverage every minute we spend together.  I will also provide another tool to assist you after our coaching session; this will keep the coaching going into your everyday life.  And between each coaching session, you will have access to me via email and a Client Log tool so that whenever you have questions, become stuck or care to share victories, I am available to you.

THE SYSTEM OF CONFIDENTIALITY

The Coach, Mentor, and Trainer represents, warrant and agree as follows:

All information the Client provides to the Coach, Mentor, or Trainer during the learning relationship will be deemed “Confidential Information” and kept strictly confidential unless otherwise agreed in writing.  The Coach, Mentor, or Trainer will not disclose any verbal or written communications that have taken place either between the Coach, Mentor, Trainer and the Client or about this Agreement without the Client's prior written consent. 

This confidentiality restriction also applies to testimonials, which the Coach, Mentor, and Trainer may use for promotional reasons only with the Client's consent.  The Client may request anonymity in connection with any testimonials to be used.

Notwithstanding the foregoing, “Confidential Information” does not include information that is:

(a)   previously known to the Coach, Mentor, or Trainer before discussions regarding this Agreement, free from any obligation to keep it confidential, or

(b)   publicly disclosed by the Client either before or after the receipt by the Coach, Mentor, or Trainer of such information, or

(c)    independently developed by the Coach, Mentor, or Trainer without any access to Confidential Information, or

(d)   rightfully obtained by the Coach, Mentor, or Trainer from a third party lawfully possessing Confidential Information who is not bound by confidentiality obligations to the Client.

The Coach, Mentor, and Trainer may disclose Confidential Information if required under applicable law, rule or order, provided that the Coach, where reasonably practicable and to the extent legally permissible, provides the Client with prior written notice of the required disclosure.  At the Client’s request, the Coach, Mentor, or Trainer will return or destroy all copies of the Confidential Information in the Coach, Mentor, or Trainer’s possession or control upon termination of this Agreement.

DATA PROTECTION POLICY

By accepting this agreement, you acknowledge understanding and agree to the privacy policy terms. Click here to access the Privacy Policy. It will inform you about the following:

• How we collect personal information.
• How we use, store, transfer and protect your personal information.
• How we share your information with third parties.
• The length of time your personal information is kept.
• Your right to access, withdraw and modify your data.

THE SYSTEM OF MONEY

Here is how you pay for these services: The programme's total value is 1800,00€.  This value can be paid as follow: 

In full: 1800,00€.

In instalments:  

    X     3 Payments:  With this option, the agreed monthly payment would be
€ 620,00/month for 3 months. The first payment will be charged upon purchase, and the remaining payments will be invoiced monthly.

    X     6 Payments:  With this option, the agreed monthly payment would be
€ 315,00/month. The first payment will be charged upon purchase, and the remaining payments will be invoiced monthly.

The program includes the following:

1. Two hours and thirty (2H30) 150-minute online training sessions per month. 
2. 10-minute calls in between sessions
3. Unlimited email support
4. Access to our secure Private Client Portal
5. Training Resources

CANCELLATION/POSTPONEMENT: You and Ms Domarin could decide to stop the coaching programme. We require 30 days' notice for the termination of any contract.

• Cancelling a coaching session: You must cancel the session via the private client portal 24 hours before the appointment.
• Without informing your coach respecting the 24:00 notice, the 100% session value will be lost.
• In the case of Ms Domarin’s cancellation, she commits to reorganising a new session at a mutually convenient time.

Please note: Cancellation or postponement of a session will not alter the pre-established payment schedule. If an appointment is cancelled or postponed within the above-mentioned 24-hour limit, the respective session will be available until it has been used.

INSURANCE:

KZNPO has a public liability insurance policy with the following:
HISCOX – Police PMN2509721

CODE OF ETHICS:

1. PRELIMINARY

Before our intervention, we establish an agreement with the client's contact person, specifying the desired outcome and the scope of our response.

2. CONSIDERATION

We consider the person (or group of people) with whom we work as part of a global ecosystem (company, department, team...), carry out our missions, and support the individuals and groups in the interests of the ecosystems.

3. EXPERIENCE AND EXPERTISE

We make all our knowledge, professional expertise, and people skills available to the people we work with according to the themes and issues.

4. COLLABORATION

We work with care, friendliness, and an appreciation for each person's differences and uniqueness.

5. VALUES

Our values are: Listening, empowerment and inspiration.

6. REFERRALS

We now inform our client that if problems arise during the intervention outside the scope of our skills, we will recommend using other professionals.

7. LEGISLATION

We refuse to help our clients act outside the framework of European law or if the intervention becomes prejudicial to the stakeholders.

8. RESPONSIBILITY

We give our clients the freedom to make their own decision and empower them to be autonomous.

SUCCESS FACTORS: 

This program is about you taking decisive action to develop a robust foundation to simplify and manage your life. If you participate fully, you'll get the kind of results outlined. If you do not show up for the calls or follow through on the commitments we’ve made together, the only guarantee is that it will not work for you!

You agree with the terms and conditions described above by completing this purchase.